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Privacy Policy

Last updated: April 10, 2026

1. Data Controller

Filipe Macau | Advertising & IT
Email: geral@filipemacau.com
Phone: +351 930 634 442

2. Data Collected

Through the contact and quote request forms, the following personal data is collected: full name, email address, phone number (optional), company or project (optional) and message/request description.

3. Purpose of Processing

Data is collected for the following purposes: (a) responding to information requests and quote preparation; (b) internal lead management (CRM), with data stored in a local database belonging to the controller; (c) sending an automatic confirmation email to the address provided. No data is used for third-party commercial purposes.

4. Legal Basis

Processing is based on the data subject's consent, under Article 6(1)(a) of Regulation (EU) 2016/679 (GDPR).

5. Retention Period

Data is retained for a maximum of 365 days (12 months) after receipt of the request. After this period, data is automatically and securely deleted. You may request early deletion at any time by emailing geral@filipemacau.com.

6. Sub-processors and Infrastructure

Data submitted through the forms is sent to the controller's email and stored in a local database (SQLite) hosted on the website server, managed by Hostinger, a web hosting company with servers located in the European Union. This database is used exclusively for internal contact and lead management, without sharing with external services. No email marketing platforms or additional data processors are used.

7. International Transfers

Personal data is processed within the European Economic Area (EEA). No transfers to third countries are made.

8. Consent and Record Keeping

By submitting a form on this website, the user gives explicit consent to the processing of their personal data. This consent is recorded in a technical and anonymous manner (without storing the IP address) as proof of GDPR compliance. The consent record is retained for the same period as personal data (365 days).

9. Analytics and Tracking Technologies

This website uses a proprietary analytics system without cookies and without personal data, in compliance with GDPR. Anonymous data is recorded such as: page visited, referring domain, device type and browser. The IP address is not stored — it is used solely to calculate an anonymous daily identifier (non-reversible cryptographic hash), which is discarded after 24 hours. This data is retained for 365 days and is never shared with third parties. No analytics cookies, conversion pixels or third-party tools (such as Google Analytics) are used.

10. Functional Cookies

Strictly functional cookies necessary for the technical operation of the site may be used, which do not require consent under GDPR.

11. Data Subject Rights

The data subject has the right to: access, rectification, erasure, restriction of processing, portability, objection and withdrawal of consent at any time, without affecting the lawfulness of processing carried out before withdrawal.

12. Exercising Your Rights

To exercise your rights, contact us via email at geral@filipemacau.com. The request will be answered within a maximum of 30 days, which may be extended to 90 days in cases of particular complexity, with notification to the data subject. You also have the right to lodge a complaint with the national supervisory authority, CNPD, at www.cnpd.pt.

13. Sharing with Third Parties

Personal data is not shared, sold or transferred to third parties for commercial purposes.

14. Security

Appropriate technical and organizational measures are adopted to ensure the security of personal data against unauthorized access, loss or destruction.

15. Minors

The services offered can be contracted by persons of any age. No services with content exclusively intended for those over 18 are provided. If the data subject is under 16 years of age, consent must be given or authorized by the holder of parental responsibility.

16. Changes to this Policy

This policy may be updated periodically to reflect legal or operational changes. The "last updated" date at the top of the document will always be revised accordingly. Regular consultation of this page is recommended. In case of substantial changes, a visible notice will be made on the website.

Terms & Conditions

Last updated: April 5, 2026

1. Service Provider

Filipe Macau | Advertising & IT
Email: geral@filipemacau.com
Phone: +351 930 634 442

2. Purpose

These Terms and Conditions govern the provision of services in the areas of multimedia, technology, graphic design, photography, videography, web development and IT support.

3. Quotes

Quotes are valid for 30 days from the date of issue and are only binding after written acceptance by the client. Absence of response does not constitute acceptance.

4. Payments

Projects valued at 200 EUR or above require a 50% deposit upon quote approval, with the remaining balance due upon delivery. Projects under 200 EUR are paid in full at the start of work.

5. Changes to Project Scope

Any change to the initially agreed project scope, including addition of features, requirement changes or requests outside the original scope, may result in a revised quote and/or delivery timeline. These changes will always be communicated to the client before execution and require written acceptance.

6. Cancellation

In case of project cancellation by the client, no refund of amounts already paid, including the deposit, will be made. In case of cancellation attributable to the provider, 50% of the deposit paid will be refunded to the client. In both cases, work completed up to the cancellation date is invoiced proportionally, with amounts already paid deducted from the total due.

7. Deadlines

Delivery deadlines are defined based on the nature of the project, availability of materials and timeliness of client feedback. Delays caused by the client in delivering materials or approvals may result in revised agreed timelines, without provider liability.

8. Travel

Travel is charged only when the nature of the service requires physical presence and no viable remote alternative exists. For services that can be provided remotely, no travel costs are charged. When applicable, travel costs will be indicated in advance in the quote or communicated to the client before travel.

9. Intellectual Property

All usage rights over produced works are transferred to the client after full payment of the agreed amount. The provider always retains authorship rights over all pieces and content produced, in any service area.

By default, the provider may reference and share completed works in their portfolio, social media and promotional materials. If the client wishes the works to be treated confidentially, preventing any disclosure or promotional use by the provider, a 50% surcharge on the total project value applies, to be included in the quote upon express client request.

Final files and deliverables, without watermarks or restrictions, will only be made available to the client after confirmation of full payment, including any agreed additional amounts. No definitive versions of any work will be delivered with outstanding payments.

The provider also retains the moral right of authorship over all produced works, under the Copyright and Related Rights Code, and works may not be attributed to third parties or presented without identification of their origin.

10. Confidentiality

Both parties commit to keeping all information exchanged within the scope of service provision confidential, unless express authorization to the contrary or legal obligation.

11. Liability

The provider's liability to the client is limited to the total amount paid for the project in question. No liability is assumed for indirect damages, data loss, business loss or any other consequential damages not directly attributable to the provider.

12. Changes to these Terms

These Terms and Conditions may be updated periodically. The "last updated" date at the top of the document will always be revised accordingly. The version in force at the time of quote acceptance applies to the established contractual relationship.

13. Dispute Resolution

These Terms are governed by Portuguese law. In case of dispute, the court of the provider's jurisdiction is competent, without prejudice to recourse to alternative dispute resolution means.

14. Alternative Dispute Resolution

In accordance with Article 18 of Law No. 144/2015, in case of consumer dispute, the consumer may use the Consumer Portal at www.consumidor.gov.pt.

Cookie Policy

Last updated: April 5, 2026

1. What Are Cookies

Cookies are small text files stored on your device by the browser when you visit a website. They allow the site to remember your preferences between visits.

2. Cookies Used on This Website

This website uses exclusively strictly necessary and functional preference cookies, without any tracking or advertising purposes.

The consent cookie (fm_ck) is strictly necessary for the correct functioning of the cookie management mechanism and does not require prior consent. The theme preference cookie (fm_theme) is stored when the user actively changes the visual theme of the website. As a functional preference directly requested by the user, it is treated as strictly necessary to preserve this choice between visits.

3. Third-Party Cookies

Under normal circumstances, this website does not use third-party cookies, tracking cookies, advertising cookies or user behavior analysis tools. Exception: blog articles (Perspetivas) may contain embedded content from video platforms such as YouTube (Google LLC) or Vimeo. When loading such content, those platforms may set their own cookies and collect data in accordance with their privacy policies. You can avoid these cookies by not loading embedded videos.

4. Consent Management and Revocation

You can manage or disable cookies directly in your browser settings. At any time, you can revoke previously given consent by deleting cookies stored in your browser. In that case, your preferences will be reset on the next visit. Please note that disabling the strictly necessary cookie (fm_ck) may affect the correct functioning of the website.

5. Changes to this Policy

This policy may be updated periodically to reflect technical or legal changes. The "last updated" date at the top of the document will always be revised accordingly.

6. Contact

Filipe Macau | Advertising & IT
Email: geral@filipemacau.com
Phone: +351 930 634 442