Web

IT Support

Technical resolution with human explanation.

I take your project from offline to online without the headache

I build your website from scratch with a custom admin panel so you can update content, add pages and manage everything without touching code. Hosting, maintenance and initial training included.

Where I add value to your project

Before the price, value comes first. Here we meet, you walk me through the project, and only then I present proposals and solutions that make sense for the result you're after, case by case.

Remote resolution without wasting time

Secure remote access to intervene within minutes when the problem does not require physical presence, with final user validation before closing.

On-site intervention when it makes sense

A visit to your home or company when the problem involves hardware, cables, physical networks or direct assessment that cannot be done remotely.

A network that works across the whole house or office

Installation and configuration of Wi-Fi, business networks, VPNs and professional equipment, adjusted to the real space and number of users.

An attempt to recover what seemed lost

File recovery after disk failure, accidental formatting or an attack, with an honest diagnosis of what is and is not recoverable before spending.

Professional virus and malware cleanup

Removal of the infection, analysis of the cause and installation of active protection so it does not happen again through the same door.

Preventive maintenance before anything fails

A regular plan of checks, cleaning and updates to prevent problems instead of waiting for them to appear.

How I work with you

Five steps from the first conversation to the work delivered and the months after.

01
Step 01 / 05

Diagnosis

Before proposing anything, I understand the ground. We talk, I map what's holding results back and look at what you already have in place.

02
Step 02 / 05

Strategy

I present you with a clear plan, the shortest path to the result you're after. I explain every decision so everything makes sense before we move forward.

03
Step 03 / 05

Execution

Hands on. You receive regular updates as the work progresses, can follow closely and give input whenever you want.

04
Step 04 / 05

Delivery

You receive the final work ready to use. If the project includes training or documentation, that's delivered too so you can move forward with confidence.

05
Step 05 / 05

Follow-up

I stay available after delivery for adjustments, occasional questions, and the next phase when your business calls for it.

Frequently asked questions

Yes. For individuals, focus on one-off resolution and mentorship. For companies, maintenance plans and continuous support.
Through secure access software with explicit user authorisation. Each session is validated at the end and documented.
Yes. Plans with regular intervention, response priority and continuous monitoring of critical business systems.
Remote support throughout the country. On-site assistance with agreed travel.
Yes. Diagnosis, component replacement and configuration of new hardware - including technical recommendation before purchase.
Per session or hour package. For recurring clients, monthly plans with time included and response priority.

Each project is evaluated individually.

Submit yours - you'll receive a personalised response within 24 hours.